Your Privacy Is a Non-Negotiable
Priority at mrkaya88

This Privacy Policy ("Policy") is issued by mrkaya88 ("the Platform", "we", "us", "our") and applies to all personal data collected from individuals ("Members", "Users", "you") who access or use the mrkaya88 website at mrkaya88.cam and any related services, applications, or features offered through the Platform.

mrkaya88 is committed to protecting the privacy and security of your personal data. This Policy explains in plain terms what data we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you have in relation to your data.

By registering an account or continuing to use the mrkaya88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact our support team to request account closure.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or indirectly. This includes names, identification numbers, contact details, location data, and online identifiers.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, mrkaya88.
• "Data Processor" means any entity that processes personal data on behalf of mrkaya88 under contractual arrangement and in accordance with mrkaya88's instructions.
• "Cookies" means small text files placed on your device by the Platform to facilitate session management, analytics, and personalisation features.
• "KYC Data" means identity verification documentation provided during the Know Your Customer process, including government-issued identification, proof of address, and verification selfies.

mrkaya88 collects personal data through several channels, including account registration, use of the Platform, payment transactions, customer support interactions, and automated technical means. The categories of data collected are as follows:

• Full legal name and date of birth.
• Username and encrypted password.
• Email address and phone number.
• Residential address (including city — for example, Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam).
• Government-issued identification documents (MyKad, Driver's Licence, or Passport) submitted during KYC.
• Proof of address documentation (utility bills, bank statements).
• Verification selfie photographs submitted during KYC.

• Deposit and withdrawal amounts, dates, and transaction references.
• Payment method type (e.g., Touch 'n Go eWallet, Boost, GrabPay, Maybank FPX, CIMB, Public Bank, DuitNow, cryptocurrency wallet type).
• Cryptocurrency wallet addresses used for deposits or withdrawals.
• Account balance history and transaction logs.

• Game history, bet amounts, wager outcomes, and session duration.
• Sports betting selections, odds accepted, and event results.
• Bonus claim records and wagering requirement progress.
• Responsible gambling tool settings (deposit limits, self-exclusion status, session reminders).

• IP address, device type, operating system, browser type and version.
• Session timestamps, login history, and approximate geolocation derived from IP address.
• Cookie identifiers and session tokens.
• Referral source data where applicable (e.g., which page you arrived from).

• Live chat transcripts and email correspondence with our support team.
• Feedback, survey responses, and complaint records.
• Marketing communication preferences and opt-in/opt-out records.

mrkaya88 processes your personal data on the following legal grounds:

mrkaya88 uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your account, authenticating logins, and managing account settings.
• Service delivery: Enabling access to games, sports betting markets, live dealer tables, and all Platform features.
• Payment processing: Facilitating deposits via Touch 'n Go eWallet, Boost, DuitNow, FPX, Maybank, CIMB, GrabPay, Public Bank, and cryptocurrency methods; processing withdrawal requests to verified payment accounts.
• Identity verification: Conducting KYC checks to comply with anti-money laundering and counter-terrorist financing obligations applicable to online gaming platforms.
• Fraud and security: Detecting, investigating, and preventing fraudulent activity, multi-accounting, collusion, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible gambling: Operating deposit limit tools, session time reminders, self-exclusion programmes, and age verification controls.
• Customer support: Responding to enquiries, resolving disputes, processing complaints, and providing account assistance via live chat and email.
• Communications: Sending transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have consented, promotional communications about bonuses and new features.
• Analytics: Analysing aggregate usage patterns to improve Platform performance, game selection, and user experience. Analytical processing uses anonymised or pseudonymised data wherever practicable.
• Legal compliance: Meeting obligations under applicable laws, responding to lawful requests from regulatory authorities, and maintaining records required for audit purposes.

mrkaya88 does not sell your personal data. We do not share your information with third parties for their independent marketing purposes. Data may be shared in the limited circumstances set out below:

We engage carefully selected third-party service providers who process data strictly on our behalf and under our instruction. These include:

• Payment gateway operators — to facilitate deposit and withdrawal transactions via supported payment methods.
• Identity verification providers — to conduct or assist with KYC document checks.
• Cloud infrastructure and data hosting providers — to store and process Platform data securely.
• Analytics service providers — to analyse Platform performance using aggregated, pseudonymised data.
• Customer support platform providers — to operate live chat and email support infrastructure.

All third-party data processors are required to maintain confidentiality obligations and to process data only as instructed by mrkaya88.

mrkaya88 may disclose personal data to government bodies, regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or for the purpose of preventing, investigating, or prosecuting fraud, money laundering, or other criminal activity.

In the event of a merger, acquisition, or sale of substantially all of the Platform's assets, personal data held by mrkaya88 may be transferred to the successor entity, subject to that entity honouring the terms of this Privacy Policy.

As an online platform serving members across Malaysia and potentially other regions, mrkaya88 may process or transfer personal data to servers or service providers located outside of Malaysia. Where such transfers occur, mrkaya88 takes appropriate measures to ensure that your data continues to receive an adequate level of protection consistent with this Policy.

Safeguards used for international transfers include contractual data protection obligations with receiving parties, use of service providers operating under recognised international data protection frameworks, and technical controls ensuring equivalent security standards apply to transferred data.

mrkaya88 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following indicative retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with our internal data lifecycle procedures.

mrkaya88 uses cookies and similar tracking technologies to operate the Platform effectively, maintain your session, and understand how the Platform is used. Cookies are small text files stored on your device by your browser when you visit the site.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair the functionality of the Platform and may prevent you from logging in or conducting transactions. Analytics and functional cookies may be disabled without affecting core Platform access.

In relation to your personal data, you have the following rights. To exercise any right, please contact our Data Protection contact using the details in Section 14:

mrkaya88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Key measures include:

• Transport encryption: All data in transit between your browser and our servers is protected with TLS/SSL (minimum 256-bit encryption).
• Data at rest encryption: Sensitive data including identity documents and financial records are stored using encryption-at-rest protocols.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff with access to sensitive data are subject to confidentiality obligations and background screening.
• Network security: Our infrastructure is protected by firewalls, intrusion detection systems, and regular security vulnerability assessments.
• Password security: Account passwords are stored using one-way cryptographic hashing. We do not store plaintext passwords and cannot retrieve them.
• Payment security: Payment processing is handled by PCI-DSS compliant gateway partners. Full card or banking credentials are not stored on mrkaya88 servers.
• Incident response: A formal data breach incident response procedure is in place. In the event of a confirmed breach affecting your data, you will be notified in accordance with applicable legal requirements.

mrkaya88 is strictly an adult platform. Access is permitted only to individuals who are aged 21 years or above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21.

Age verification is conducted as part of the KYC process for all accounts prior to the processing of any withdrawal. Where mrkaya88 has reason to believe that a member may be under the age of 21, the account will be suspended pending verification, and any balance may be withheld pending investigation.

If you believe a minor has accessed the Platform or provided personal data to us, please contact us immediately at the details in Section 14. We will investigate promptly and, where confirmed, will delete the relevant data and close the account.

mrkaya88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. The "Last Updated" date at the top of this page will be revised upon any amendment.

Where changes are material — meaning they significantly affect how we process your personal data or alter your rights — we will provide advance notice via an in-platform notification or email to your registered address. For minor or administrative changes, the updated Policy will be published on this page without separate notification.

Continued use of the mrkaya88 Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any amendment, please contact our support team to discuss your options or request account closure.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your personal data is being handled, please contact mrkaya88 through the following channels:

All data rights requests are acknowledged within five (5) business days. A substantive response will be provided within thirty (30) calendar days of receiving a valid, complete request. For complex requests, we may extend this to sixty (60) days with prior notification.

mrkaya88 takes all privacy concerns seriously. If you are not satisfied with our response to a privacy concern, you may have the right to lodge a complaint with a relevant data protection supervisory authority in your jurisdiction.